State Farm® Insurance Agent Courtney Khashabi
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen De Jager
September 3, 2025
5
out of
5
rating by Karen De Jager
"I originally started with an insurance company because that’s who my parents had. When I moved out, bought my first home, and got my own car, I stayed with the same agent and team out of loyalty. After years of being a loyal customer with no claims, my rates continued to increase year after year with no clear explanation. In 2013, I received a mailer from State Farm and decided to give them a call. From that very first conversation, I was impressed by their honesty, clear communication, and competitive rates. Making the switch was one of the best decisions I’ve made. Over the years, I’ve moved all of my insurance to Courtney and her team — including auto insurance for three vehicles, my home insurance, and small business coverage. My parents were so impressed by the level of service and pricing that they also switched everything over to Courtney. My parents are old-school and like to go into the office and work with someone face-to-face, while I tend to prefer the convenience of email and phone communication. Courtney and her team seamlessly accommodate both styles. They are truly kind, knowledgeable, and down-to-earth. Every interaction I’ve had with them has been positive, and they genuinely care about their clients. I highly recommend Courtney Khashabi and her State Farm team to anyone looking for not just great rates, but also a trustworthy, flexible, and supportive insurance team."
We responded:
"Thank you for sharing your story Karen and posting this awesome review! I’m really happy to hear you are happy with our service and trust us with your personal and business insurance needs. It means a lot to read your warm words. I’m looking forward to taking care of you and your family for years to come. Thanks for being a wonderful to work with!!"
Sean Delfani
August 30, 2025
5
out of
5
rating by Sean Delfani
"Courtney & her team (Giovanni & Michelle) have always been super helpful, responsive & easy to work with. My family has been working with her for years & have gone through a handful of claims with them & we always felt like they fought for us & always had our best interest."
We responded:
"Thank you, Sean! I'm so happy to hear that you and your family have had such positive experiences with Giovanni and Michelle. It's wonderful to know that our team has been able to support you through your claims and prioritize your best interests. We’re always here for you!"
William Bozym
August 28, 2025
5
out of
5
rating by William Bozym
"Courtney was a big help in a recent claim for flooding. She made sure the adjusters were thorough and the claim was paid in a timely manner. Recently she was instrumental in getting us several hundred dollars off homeowners for energy credits."
We responded:
"Thank you, William! I'm happy to hear that our office was able to assist with your flooding claim and help you save on your insurance with energy credits. We appreciate your feedback and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Brad B
August 18, 2025
5
out of
5
rating by Brad B
"I called in to discuss my rates and policy coverage. Michelle was quick to explain the details and worked with me to solve my issues. Thanks Michelle!"
We responded:
"Thank you, Brad! I'm happy to hear that Michelle was able to assist you effectively with your rates and policy coverage. We appreciate your feedback and are always here to help with any other questions or needs you might have. Thanks for choosing us!"
Kelley Nguyen
August 7, 2025
5
out of
5
rating by Kelley Nguyen
"I just ended my renters insurance with State Farm after 2 years since I’m moving and wanted to give a shout out to Michelle Hellum! I called the office because I wasn't sure what my options were and what was needed to end the insurance coverage. She walked me through the entire process, gave great advice on next steps, and made sure to update my payment plan to one that worked best for my situation. I’ve spoken to her a few times and she’s always been super knowledgeable, patient, and kind. Thank you so much for all your help, Michelle!"
We responded:
"Thank you, Kelley, for sharing your experience! I'm so happy to hear that Michelle was able to assist you with your renters insurance needs and provide helpful guidance. We’re grateful for your kind words and will make sure to pass them along to Michelle. If you ever need anything else, don't hesitate to reach out!"
Kat F.A.
July 24, 2025
5
out of
5
rating by Kat F.A.
"The team here is always very quick to respond and easy to work with! Been with them since I got my first car."
We responded:
"Thank you for your review, Kat! I'm happy to know that our team has been responsive and easy to work with over the years. We appreciate your loyalty since your first car! Let us know if there's anything else we can assist you with."
Thomas Haakenson
July 24, 2025
5
out of
5
rating by Thomas Haakenson
"Courtney and Giovanni are fantastic: Fast, professional, and reliable. Through their office, I ensure – with security and gratitude – my home and my car. I would recommend them highly to others, too, including you!"
We responded:
"Thank you for your review, Thomas! I'm happy to hear that we have provided you with fast and reliable service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Susan Painter
July 23, 2025
5
out of
5
rating by Susan Painter
"Courtney and her team have consistently "gone the extra mile" in providing excellent service, most recently in regard to our claim resulting from rodents chewing through auto wiring. Thank you all! Susan Painter"
We responded:
"Thank you, Susan! I'm happy to hear that our team has been able to provide you with excellent service, especially with your recent claim. We truly appreciate your feedback and are always here to assist you with any future needs. Thanks for choosing us!"
Jonah Madsen
July 17, 2025
5
out of
5
rating by Jonah Madsen
"Michelle is awesome! Always there when you need her 😁"
We responded:
"Jonah, thank you so much for your kind words! We're really happy to know you love working with our office. If you ever need anything, our office is here to help. - Courtney Khashabi - State Farm Insurance Agent, Concord, CA"
Jonah Madsen
July 17, 2025
5
out of
5
rating by Jonah Madsen
"Michelle is awesome! Always there when you need her 😁"
We responded:
"Jonah, thank you so much for your kind words! We're really happy to know you love working with our office. If you ever need anything, our office is here to help. - Courtney Khashabi - State Farm Insurance Agent, Concord, CA"
David Phung
July 17, 2025
5
out of
5
rating by David Phung
"I have had a great experience from day one with Courtney and her team. They are always there if I have any questions and are very punctual. I would highly recommend them for your car insurance needs."
We responded:
"Thank you, David! I'm happy to hear that you've had a great experience with our team. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
Patricia Jones
July 8, 2025
5
out of
5
rating by Patricia Jones
"My car was backed into in a parking lot. I called State Farm my insurance company. From that moment they helped me find a great body shop. Filled out the paperwork sent me the form for DMV. They always answer my questions right away. They have been fantastic and I would recommend them highly"
We responded:
"Thank you, Patricia! I'm happy to hear that our team was able to assist you promptly and effectively after your car incident. It's great to know you found the body shop recommendation helpful and that your questions were answered quickly. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Qimin Wu
July 8, 2025
5
out of
5
rating by Qimin Wu
"I had great experience working with Courtney for my auto insurance. Highly recommended!"
We responded:
"Thank you, Qimin! I'm happy to hear about your positive experience with Courtney for your insurance. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Francis Cheng
July 4, 2025
5
out of
5
rating by Francis Cheng
"Excellent services. Listened and offered advices."
We responded:
"Thank you for your review, Francis! I'm happy to know you appreciated the service and advice provided. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Tabitha T
June 28, 2025
5
out of
5
rating by Tabitha T
"I have been with State Farm for many years and I am very pleased with them. They are friendly, efficient, and always keep me up to speed on my house/car insurance. Courtney is helpful and goes above and beyond to provide the best options for you. Her staff has been helpful and always willingly to help out in anyway. I would absolutely recommend their services Tabitha"
We responded:
"Tabitha, we're pleased to hear about your 5-star experience with our team! We're grateful for your positive feedback and glad we could assist you with your insurance needs. If you ever have any questions or require further assistance, feel free to reach out. - Courtney Khashabi - State Farm Insurance Agent, Concord, CA"
Vinnie East Bay Disc
June 26, 2025
5
out of
5
rating by Vinnie East Bay Disc
"I appreciate the professional and great support I received from Michelle when adding my new vehicle to my policy. It was prompt and seamless."
We responded:
"Thank you, Vinnie! I'm happy to hear that Michelle provided you with professional and seamless support. We strive to make every experience as smooth as possible. If you need anything else, feel free to reach out!"
Maria Duquilla
June 26, 2025
5
out of
5
rating by Maria Duquilla
"Michelle did a great job in settling the car insurance for my daughter. I appreciate it very much."
We responded:
"Thank you for your review, Maria! I'm happy to hear that Michelle was able to assist with your daughter's insurance. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Brad Roth
June 25, 2025
5
out of
5
rating by Brad Roth
"Extremely diligent and eager to do the best for the customer. Sweet too. Awesome experience"
We responded:
"Thank you for your review, Brad! I'm happy to hear that you had an awesome experience with us. Your kind words about our dedication mean a lot. If you ever need anything else, feel free to reach out!"
Victoria Hicks
June 23, 2025
5
out of
5
rating by Victoria Hicks
"Always have had a great experience with this State Farm agency!!"
We responded:
"Thank you so much for your continued support, Victoria! We’re so glad to hear you’ve had positive experiences with our team over time. It’s truly appreciated, and we’re here whenever you need us! "
Soloman Hobab
June 10, 2025
5
out of
5
rating by Soloman Hobab
"I would like to acknowledge Courtney Khashabi, who has served as my insurance agent for the past two years. Throughout my experience with various insurance companies, I have found her professionalism, attitude, and extensive knowledge to be exceptional. Courtney has provided invaluable support not only for my business but also for my family members. I am very satisfied with the level of customer service she offers and feel fortunate to have her as my agent."
We responded:
"Thank you, Soloman, for sharing your experience! I'm delighted to hear that our office has been such a valuable resource for both your business and family. We're grateful for your trust and are always here to provide the support you need. Let us know if there's anything else we can assist with!"
Jose Ruiz
June 6, 2025
5
out of
5
rating by Jose Ruiz
"Giovanni it is a great part of the team, it is always easy to talk to him."
We responded:
"Thank you, Jose! I'm happy to hear that Giovanni is making your experience with us enjoyable and easy. We appreciate your feedback and are here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Sherri Martinez
May 12, 2025
5
out of
5
rating by Sherri Martinez
"I have been with State Farm for many years and working with Michelle has been my best experience ever.She was pleasant very professional and cared about what I have been dealing with on trying to get my car out of the shop that has been sitting there for months .Thank you Michelle I feel blessed that you answer the phone that day …She deserves all the stars more then a 5 star Employee she is the best 💜"
We responded:
"Thank you, Sherri, for sharing your experience! I'm so glad to hear that Michelle was able to assist you with such care and professionalism. Your kind words about her dedication truly mean a lot to us. If you ever need further assistance, please don't hesitate to reach out. We're here to help!"
Janet Sconza Angers
May 12, 2025
5
out of
5
rating by Janet Sconza Angers
"Courtney goes above and beyond for her clients. Her annual call to review policies and make recommendations based on her vast experience is so appreciated and a service I’ve never had with any past agent. I believe if I do have a claim, she will be an advocate for my needs."
We responded:
"Thank you, Janet, for your wonderful feedback! I'm glad to know our policy reviews and recommendations have been valuable to you. It's important to me to provide personalized service and be there for your needs. If you ever have any questions or need assistance, feel free to reach out."
A H
April 30, 2025
5
out of
5
rating by A H
"I can’t say enough good things about Courtney Khashabi and her State Farm team! Courtney is incredibly knowledgeable and always knows exactly what to advise based on your situation. She takes the time to explain everything clearly and always has your best interest at heart. Her team is just as amazing—responsive, friendly, and genuinely helpful. It’s rare to find this level of care and professionalism. Highly recommend!"
We responded:
"Thank you so much, Afsoon, for your wonderful feedback! I'm happy to know that you appreciate the guidance and care we provide. It's great to hear that our team’s responsiveness and friendliness made a positive impact. We're here for any future needs or questions you might have!"
Noah Smith
April 24, 2025
5
out of
5
rating by Noah Smith
"Giovanni. What can I say. He is very pleasant and every word he speaks to you is from the heart. He is knowledgeable and super easy to communicate with and will do what ever is needed in a timely manner. The only reason I stay with STATE FARM is because of him. There may be cheaper insurance out there. However having a agaent that cares and caters to your needs . Knows your name and your not just a number. Thank you Giovanni. Making insurance and my life a little easier Sincerely Noah"
We responded:
"Thank you, Noah, for sharing your experience! I'm glad to hear that Giovanni has made such a positive impact on your insurance journey. It's wonderful to know that his dedication and heartfelt communication have made a difference for you. If there's anything more we can do for you, please don't hesitate to reach out."